How To Pay Zuku

Zuku offers you various convenient ways to make your payment including Mobile Money transfers such as M-Pesa, Airtel, and also through Visa Cards. To find out more about how to settle your bill, click on the options below.

Direct debit zuku payment

What is direct debit

This is an instruction from you to your bank authorizing Zuku to transfer money (Zuku service subscription fee) from your bank account to your Zuku account. This will be deducted automatically on a monthly basis on your due date.

How Direct Debit works

  • Fill a Direct Debit application form at our Zuku Shops, or download the application form from the Zuku website here Download Direct Debit Form fill all the fields.
  • Attach a copy of the ATM card (only the front side of the ATM card) and drop it at any Zuku shop.
  • Your application will be processed within 15 working days and commence on the next due date.
  • After sign up, your monthly service payment is automatically deducted from your designated account. The designated account you choose will be debited for all charges shown on the Zuku proforma invoice.
  • Direct Debit payments start on your next due date after your completed application is received/approved.

Pay Zuku Via Mobile Money

To pay your bill, please make sure you identify your zuku account number on the most recent invoice as you will need this to pay your bill.

TO PAY ZUKU USING MPESA

 ZUKU FIBER

  1. Go to M-PESA on your phonempes-1448160
  2. Select Pay Bill option
  3. Enter Business no. 320320
  4. Enter zukuXXX in account code where XXX is your Zuku account number e.g. zuku122
  5. Enter the Amount
  6. Enter your M-PESA PIN and Send
  7. You will receive a confirmation via SMS

Payment reflects on Zuku within 15 minutes

ZUKU FIBER PHONE AIRTIME

  1. Go to M-PESA on your phone
  2. Select Pay Bill option
  3. Enter Business no. 320321
  4. Enter XXXXX in account code where XXXXX is your Zuku account number
  5. Enter the Amount
  6. Enter your M-PESA PIN and Send
  7. You will receive a confirmation via SMS

Payment reflects on Zuku within two hours

TO PAY ZUKU USING AIRTEL MONEY

 ZUKU FIBER

  1. Go to Airtel -> airtel money option on your phoneairtel-8133739
  2. Select make payments option
  3. Select pay bill option
  4. Select OTHER
  5. Enter business name ZUKUCATV
  6. Enter Amount
  7. Enter your PIN
  8. For Reference enter XXXXX where XXXXX is your zuku account number
  9. You will receive a confirmation SMS and email from Zuku.

Payment reflects on Zuku within 15 minutes

ZUKU FIBER PHONE AIRTIME

  1. Go to Airtel -> airtel money option on your phone
  2. Select make payments option
  3. Select pay bill option
  4. Select OTHER
  5. Enter business name ZUKUVOICE
  6. Enter Amount
  7. Enter your PIN
  8. For Reference enter XXXXX where XXXXX is your zuku account number
  9. You will receive a confirmation SMS and email from Zuku.

Payment reflects on Zuku within 15 minutes

TO PAY ZUKU USING EQUITEL

 ZUKU FIBER

  1. Go to Equitel on your phone
  2. equitel-3023687Select my Money option
  3. Select send/Pay option
  4. Select the account you wish to pay from
  5. Select others and Enter Business no. 320320 Enter account code
  6. Enter the Amount
  7. Enter your Equitel PIN and Send
  8. You will receive a confirmation via SMS
  9. Payment reflects on Zuku within 15 minutes

ZUKU FIBER PHONE AIRTIME

  1. Go to Equitel on your phone
  2. Select my Money option Select send/Pay option
  3. Select the account you wish to pay from
  4. Select others and Enter Business no. 320321
  5. Enter account code Enter the Amount
  6. Enter your Equitel PIN and Send
  7. You will receive a confirmation via SMS

Payment reflects on Zuku within 15 minutes

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