Recovering a lost KRA pin number

Here is what to do if you lost KRA pin number:

Use your ID to recover your lost KRA pin

KRA runs a free kra pin checker service and which requires that you have your national id card.

I know now you are wondering how to check my kra pin using id number.

Simply this:

Scan your original ID (from a cyber or office) and send an email saying you can’t recall you pin and that you need them to send it to your email to Kra guys will respond within a few hours and voila, you will have your long lost kra pin back.

Call them if they delay.

Here are the official kra itax contacts:

Telephone (landline)+254 (020) 4999 999 /+254 (020) 4998 000
KRA Mobile number+254 (0711) 099 999
KRA Customers
kra itax contacts

Contact KRA on social media

Still on the question of I forgot my kra password, you can instead get in touch with KRA via their very active social media handles.

Go to kra itax customer care kra facebook page or kra twitter handle and again, scan and send your ID to their inbox requesting them to send your pin via facebook/twitter.

Seek Help from the Nearest Huduma Centre

This is another very easy way: just walk into any huduma centre and ask the staff “how do i recover the kra pin number”

The kra huduma guys will ask for your original id then search their kra pin numbers list for your pin.  You will have your kra pin within minutes.

Visit KRA Offices

Kra has offices scatted all over the country. You can again visit any of them, go to the reception desk and tell the staff you find “i lost my kra pin what do i do”.

As usual, carry your id since they will need it to verify your identity.

Where is kra  (kra contacts)?

Here are various kra offices countrywide..

Kra Offices Nairobi Kenya
KRA HeadquartersTimes Towers, Nairobi (Haile Selassie Ave)Phone: 0711 099999 
KRA Upper HillForodha House. Upper hill close just  off. Ngong RoadPhone: 020 2715540
KRA Offices, Sameer Business ParkSameer Business Park Rd, Mombasa Road, Phone: 020 8043522
KRA Offices, The Rest of the Country
KRA Wilson airportWilson Airport, KRA Bldg, Phone: 020 6005635/6/30
KRA Thika officesThika House, Phone: 067 21701
KRA Nakuru officesGeneration House, Kenyatta Aven. Phone: 051 2213891
KRA Eldoret OfficesKiptagich House, Uganda rd. Phone: (053) 2062300
KRA Kericho officesD.C.’S Office, Phone: 052 20104
KRA Mombasa officesCustoms House, Nyerere Street, Phone: 041 2314044
KRA Malindi OfficesMalindi Complex, Lamu Rd, Phone: 042 2130955
KRA Voi OfficesPortter House, Phone: 043 2030297
KRA Machakos OfficesUtisi House, Phone: 044 20232/ 0734 954548
KRA Meru OfficesAngaine Plaza, Just Off Meru’s Tom Mboya street, Phone: (064) 30713
KRA Embu officesWanjiru Centre, KubuKubu Road, Phone: 068  31360
KRA Nyeri officesPremier Building, Kanisa Rd. , Phone: 061  2030728
KRA Kisii OfficesUmoja Complex, Hospital Rd. Phone: 058 30908
KRA Kisumu officesSwan Centre, Oginga Odinga Road, 1st Floor, Phone: 054 2020509
KRA Kakamega OfficesAmbwere complex, Kakamega-Webuye Rd. Tel No. (056) 30358
KRA Bungoma OfficesMoghe Plaza (Moi avenue), Tel No. (053) 30543
KRA Garissa officesHarambee Rd, Garissa Town, Phone: 046 2102519

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