Tala administrators are only available on SMS, email, Social media, and the app.
How to Pay Tala Loan via Mpesa
How to Contact Tala
Here are tala contacts:-
- SMS – If you need support or have questions, you can send an SMS to 21991 and highlight your issue. Kindly NOTE, SMS charges will apply. This is the official tala customer care number.
- Tala Mobile App itself – When you are on the Tala App at the bottom, there is a View FAQs (Short for Frequently Asked Questions) or send us a message. Scroll to the bottom, and you will see the place asking you to contact them.
- Email – It is simple, open your email app and send an email to hellokenya@talamobile.com Tala customer care will sort you.
- Social Media – Tala Kenya has an active Social Media Presence; you can use Facebook to contact them. Just open their Facebook Page and use the Message feature on the Page. If you are on Twitter, follow Tala Kenya Loans on @tala_KE then send them a Direct Message.
That’s it!
