How to pay for parking in Nairobi

Do you want to Pay for Parking in Nairobi via Mpesa?  A new Nairobi parking payment shortcode has been introduced by the Nairobi Metropolitan services.

To pay for parking or other services, motorists will now dial the new code *647# instead of the older *235# which the NMS will phase out gradually.

Below we have given a guide on how you can comfortably pay for parking, pay for penalties, and when your vehicle is clamped charges.

Currently, you can pay for parking in Nairobi via USSD Code, and NRS Web Portal.

How to pay for parking in Nairobi

These are the steps to follow when paying for Parking in Nairobi

Daily On-Street Parking in Nairobi

Pay for Parking in Nairobi through USSD Code

  1. Dial *647#
  2. Select Parking Services, choose Daily Parking, and the Parking Zone
  3. Enter Vehicle License Plate.
  4. An M-Pesa payment request shall display on your phone.
  5. Enter your M-Pesa Pin and click OK
  6. On successful payment, you will receive a payment notification via SMS from your mobile service provider and from NRB_Revenue.

Pay for Parking in Nairobi through NRS Web Portal

  1. Log onto https://nairobiservices.go.ke/ and select Parking services-Daily Parking
  2. Enter Vehicle Number plate and the Parking Zone
  3. Enter mobile number.
  4. An M-Pesa payment request shall display on your phone
  5. Enter your M-Pesa PIN and click OK
  6. On successful payment, you will receive a payment notification via SMS from your mobile service provider and from NRB_Revenue.

Off-Street Parking

Payment is made at the time of exit from the off-street car park area;

Pay through USSD Code

  1. Dial *647#
  2. Select Parking Services, choose Off-Street Parking
  3. Enter Vehicle License Plate.
  4. An M-Pesa payment request shall display on your phone.
  5. Enter your M-Pesa Pin and click OK
  6. On successful payment, you will receive a payment notification via SMS from your mobile service provider and from NRB_Revenue.

Pay through NRS Web Portal

  1. Log onto https://nairobiservices.go.ke/ and select Parking services- Off-Street
  2. Enter Vehicle Number plate and select “Checkout”
  3. Enter mobile number.
  4. An M-Pesa payment request shall display on your phone
  5. Enter your M-Pesa PIN and click OK
  6. On successful payment, you will receive a payment notification via SMS from your mobile service provider and from NRB_Revenue.

Seasonal Parking

  1. Log onto https://nairobiservices.go.ke/ and select Parking services-Seasonal Parking
  2. Enter Vehicle Number plate, Parking Duration, and Start Date
  3. An invoice will be generated for payment
  4. Once ready to pay; choose your preferred mode of payment
  5. On successful payment, select “Check Payment”, the system will confirm payment against the Bill Invoice number
  6. A receipt is generated ready for download under “Transaction History”

How to pay for Penalties

  • Follow the Daily On-Street Parking payment process above through either USSD Code or NRS Web Portal to pay any parking penalties.
  • An M-Pesa payment request shall display on your phone.
  • Enter your M-Pesa Pin and click OK
  • On successful payment, you will receive a payment notification via SMS from your mobile service provider and from NRB_Revenue.

What do I do when my vehicle is clamped?

Follow the payment instructions contained in the “Parking charge Notice” placed on the car windscreen or call the phone number (for the applicable zone) for guidance.

Where is the Impound Yard Located?

The Nairobi County impound yards are; General Stores Yard (Along Race Course Road, Next to St. Peters Catholic Church) and The Dagoreti Yard (Along Ngong Road, near Kenya Meteorological Department)

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