If your water supplier is Nairobi City Water and Sewerage Company, you can pay your water bill via M-PESA as follows:

- Open Safaricom SIM Tool Kit
- Select M-PESA
- Select Lipa na M-PESA
- Select Pay Bill
- Select Enter Business no. Nairobi Water’s Lipa na M-PESA PayBill Number 444400 and press OK
- Select Enter Account no. Nairobi Water Account Number and press “OK”
- Enter Amount and press OK
- Enter M-PESA PIN and press OK
- M-PESA HAKIKISHA, You will get a notification e.g. “Pay Nairobi Water KSh1,000.00 for Account 0700 xxx xxx. To STOP this transaction send any letter or number within 25 seconds Cost: Kshxx.xx”. Pressing Cancel will complete the transaction.
- You will receive an M-PESA confirmation SMS
- It takes up to 48 hours for Nairobi Water to update payment information on the account
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